The Path Forward

Air Canada is Emulating the Successful KLM Hub Structure in Amsterdam AMS • KLM KLM services 132 destinations from its Amsterdam hub - despite a relatively small home base Focus is on sixth freedom flow traffic - 70% of KLM's traffic is international flow traffic - - KLM has seven distinct departure "waves" - tight connections over the day to allow optimal connectivity • KLM operates higher density aircraft to provide optimal seat cost for this type of transfer traffic 2013 INVESTOR DAY 8

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