Investor Presentaiton
4Q 2023 Preliminary Results
Retail Deposit
Balances
Ally Bank: Deposit and Customer Trends
#1
Largest All-Digital,
Direct U.S. Bank(1)
$142B
$5B
3M
92%
FDIC
Insured
FY '23 Growth
(Balances Every Quarter)
Ally Bank
Deposit Customers
97%
Customer
Retention (2)
Total Deposits: Retail & Brokered
•
Total deposits of $154.7 billion, up $2.4 billion YoY
($ billions; EoP)
Avg. Retail
Retail deposits of $142.3 billion, up $4.6 billion YoY
and $2.2 billion QoQ
2.45%
3.16%
3.68%
4.00%
4.15% Portfolio
Interest Rate
$152.3
$14.6
$154.0
$154.3
$15.5
$15.4
$152.8
$12.7
$154.7
$12.4
Brokered /
Other
•
Total deposits up YoY driven by higher retail balances
3 million retail deposit customers, up 13% YoY
Record growth in net retail deposit customers
of 359 thousand in 2023
Nearly 300 thousand multi-product bank customers
Net Growth in Retail Deposit Customers
(# in thousands)
85k
126k
95k
86k
$137.7
$138.5
$139.0
$140.1
$142.3 Retail
4Q 22
1Q 23
2Q 23
3Q 23
4Q 23
Note: Brokered/Other includes sweep deposits, mortgage escrow and other deposits.
Ally Bank: Multi-product Relationship Customers
Deposit customers with an Ally Invest, Ally Home or Ally Credit Card relationship
(# in thousands)
52k
193
133
149 161 172
209209 221 229 237 235
256 267276287299
93 103 114
4Q 22
1Q 23
2Q 23
3Q 23
4Q 23
See page 39 for footnotes.
2Q 19 4Q 19 2Q 20 4Q 20 2Q 21 4Q 21 2Q 22 4Q 22 2Q 23 4Q 23
Note: Ally Bank, Member FDIC and Equal Housing Lender, which offers mortgage lending, point-of-sale personal lending, and a variety of deposit and other banking products, a consumer credit card
business, a corporate finance business for equity sponsors and middle-market companies. Additionally, we offer securities-brokerage and investment advisory services through Ally Invest.
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