2022-24 Strategic Plan Update
AT A GLANCE
Strengthening our commitments to clients and society
CaixaBank
A unique way of banking
Fostering financial
inclusion
Leading micro-
credit in Europe
Solutions with social
impact
■ The only bank in 483 towns
Plus 783 w/mobile branch (1)(2)
~360K clients with social or basic accounts (1)
Senior citizen program
The largest micro-lender in Europe
>1.4 Million microcredits and loans with social
impact granted since inception (1)
~330,000 jobs created since inception (1)
>10K social housing units; ~850 new social rents (1)
■ ~6,400 CGP applications (1)
Impulsa: >5,900 beneficiary households since
programme inception
MICROBANK IN 2023
* MicroBank
- KEY FIGURES
€1,383 M
Micro-credits and other loans with
social impact granted; +36% yoy
28,521
Jobs created with micro-credit
support
8,621
New businesses created with
卲
the support of micro-credits
€2,779 M
Outstanding loans, YE23
Social projects
Volunteering programme: > 17K participants (2023);
>370K beneficiaries (2023)(1)
Dualiza (c.35K beneficiary students since inception)
Strategic partnership w/ "la Caixa" Foundation
(1) In Spain. (2) As of January 2024.
oooo
>148,000
ÅÅÅÅ Beneficiaries
TITT
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