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Investor Presentaiton

Opening up a world of opportunity Our Strategy Asia Wealth Digital Business Services Financials Focus on our strengths: Drivers of growth Wealth and Personal Banking (WPB) 2 3 Lead in Wealth with a particular focus on Asia and the Middle East while investing in scale retail markets e.g. HK, UK Commercial Banking (CMB) Accelerate international client acquisition and deepen share of wallet in cross- border services Global Banking & Markets (GBM) Lead in Asia and the Middle East with a Global network to support trade and capital flows Investing >$3.5bn16 in Asia... ◆ To capture HNW and UHNW segments across Asia, especially in mainland China, Hong Kong, Singapore and Southeast Asia by serving their wealth needs globally across key booking centres ◆ To deploy our manufacturing capabilities at scale in Insurance and Asset Management across customer solutions, e.g. health and wellness, sustainability etc. - particular focus on mainland China, Hong Kong, India and Singapore ◆ To build propositions that facilitate origination from our distinctive CMB and GBM "feeder channels" e.g. three quarters of $53bn in asset management NNM originated from GBM and CMB clients in FY20 Investing c.$2bn16 across global platforms 17... To develop front end ecosystems to drive customer acquisition at scale with international mid market clients globally To improve SME proposition in key scale markets with digital sales and service journeys To continue to invest in GLCM, GTRF and FX front end platforms to drive more fee income and accelerate asset distribution Investing c.$0.8bn 16 in Asia... To enhance digital platforms for Asian Wealth (e.g. FX, structured products, investment opportunities for HNW/UHNW clients and family offices) To develop market access and execution capabilities (digitise on-boarding, execution and servicing) in Global Markets and Securities Services To expand our coverage in key sectors and countries across Asia - especially to facilitate cross Asian and global inbounds flows 20 20
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