Y2021 Financial Targets slide image

Y2021 Financial Targets

K KASIKORNTHAI The K-Strategy ■ K-Strategy is reimagined to drive growth and empower customer Purpose Strong Brand ธนาคารกสิกรไทย 开泰银行 KASIKORNBANK To Empower Every Customer's Life and Business STRONG TRUSTWORTHY BRAND Γ PAY: Growth Strategy Dominate Digital Payment Reimagine Commercial & Consumer Lending Key Capabilities 1. Ecosystem Partnership & Harmonized Channel 5. Data Analytics Democratize Investment & Insurance Strengthen Harmonized Sales and Service Experience Improve Value-Based Productivity 8 TRANSFORMATION JOURNEYS 2. Intelligent Lending 6. Cyber Security 3. Proactive Risk & Compliance Management 7. Performing Talent and Agile Organization บริการทุกระดับประทับใจ Penetrate Regional Market 4. Regional Payment & Settlement 8. Modern World Class Technology Capability 223 K KASIKORNTHAI ธนาคารกสิกรไทย 开泰银行 KASIKORN BANK Growth Strategy: Strengthen Leadership Position PAY Dominate Digital Payment K PLUS as Open Banking Platform: Gain online payment share via K PLUS open-platform and ecosystem partnership collaboration Omni-Channel Merchant Platform: Accept all sources of funds and support Online to Offline (020) experience; providing smart information and Customer Relationship Management (CRM) Regional Payment and Settlement: Facilitate payment and settlement to provide regional business connectivity Reimagine Commercial & Consumer Lending ■ Penetrating Consumer Credit: Add secured loan for self-employed and expand into unsecured loans SME Business Recovery: Use data to improve customer survival rate Leveraging Corporate Relationship: Service large corporates & monetize relationship through shared platforms with capital markets fee bundling Democratize Investment & Insurance Master Relationship Manager (RM) x Completed Offering: Penetrate wealth-potential customers via Master RM by completed offerings and better experience Digital & New Investment Platform: Provide personal-based advice to offer products thru Open Architecture platform Competitive Product Offerings: Improve return to customers by better sourcing and optimized risk; develop products for small customers บริการทุกระดับประทับใจ 224 24
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