World Bank Country Survey 2013

GALLUP PAKISTAN Affiliated with Gallup International World Leaders in Marketing Research Consultancy World Bank Country Survey 2013 HIGHLIGHTS WORLD BANK 4.5 World Bank Access to Information Policy: Stakeholders and Clients are in the dark Stakeholders and clients are unequally unaware of the Bank's Access to Information Policy. Substantial majorities of the stakeholders (81%) and Clients (66%) expressed a lack of knowledge about the Bank's policy. 4.5 World Bank Access to Information Policy: Absence of engagement for Stakeholders and Clients Both stakeholders and clients asserted a serious lack of engagement with the World Bank over the last year. 85% of the stakeholders and 72% of the clients have had made no informational requests from the Bank on its activities in the past year. 4.5 World Bank Access to Information Policy: Satisfied Stakeholders and Clients For the minority of the stakeholders and clients, who did access and retrieve information from the Bank, the experience was satisfactory. Outright majorities of stakeholders (80%) and clients (94%) were able to obtain the information they sought. 4.6 Credibility of World Bank: Direct Information from the Bank preferred Direct informational flow and engagement from the World Bank is preferred by the stakeholders and clients. Significant majority of stakeholders and clients prefer getting information directly from the World Bank. 64% of the stakeholders and 67% of the clients shared this preference. G Page 14

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