Emirates NBD Q1 2023 Financial Highlights
Leader in Digital Banking and Innovation
Overview
liv.
digital bank by Emirates NBD with over 500,000 customers.
Product suite expanded with innovative products including:
Liv. credit cards which offers customers the flexibility to choose and easily
switch between reward programmes along with added lifestyle benefits
Liv. Young, the region's first banking app and debit card for kids aged 8-
18, helping build good money habits with features such as saving with goal
accounts, tracking spend and earning by completing tasks/ chores.
Liv. Bonus multiplier account providing customers with ability to boost
saving rates with every additional product enrolled
In line with ENBD's commitment to KSA and
Vision 2030, we have continuously enhanced
digital services in the Kingdom.
ENBD mobile app now offers a wider choice of
features and services, so have merged the Liv.
KSA portfolio into it, offering all KSA
customers a holistic and uniform
banking experience.
Key Digital Developments
90% of all face-to-face card payment transactions now 'contactless'
through Mobile wallet
Continued to develop its digital platforms with enhancements to the
mobile digital account opening process in UAE and roll out of a self-service
tablet banking proposition for account opening & credit cards in KSA
The mobile app was enhanced with new features for payments
and transfers
Enhanced tablet banking solution for new credit card sourcing launched
Launched DEWA & TECOM IPO portal on Emirates NBD website with real
time direct integration with Dubai Financial Market (DFM)
Transactions via
digital channels
Eligible Retail Business
customers digitally
active
Eligible Corporate clients
opting for digital platform
2021
2021
2021
96%
84%
98%
85%
91%
91%
Q1 2023
Q1 2023
Q1 2023
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