Canadian Personal Banking Digital Transformation slide image

Canadian Personal Banking Digital Transformation

The majority of client accommodation to roll-off next quarter Weekly Account Accommodations - Canadian Personal Banking (000s) 20 20 61 79 43 ili 30 30 21 16 9 7 4 4 2 2 1 1 1 1 1 1 1 03/22 04/05 04/19 05/03 05/17 05/31 06/14 06/28 07/12 07/26 • Payment Deferrals • New accommodation requests have decreased and stabilized this quarter The majority of our exposure in the deferral program are in Mortgages (90%) Nearly all credit card accommodations have been completed and have returned to regular payments Overall payment patterns observed are within expectation Q2 Canadian Personal Banking Balance ($B) Q2 Accounts (# 000s) Q3 Balance ($B) Q3 Accounts (# 000s) Current or ≤30d past due at time Additional Details of request³ Mortgages Credit Cards Reactive 35.5 108 33.3 99 98% Uninsured: Average FICO: 723; Average LTV: 58% 1.8 270 1 Average FICO: 665 0.8 75 1 98% Average FICO: 692 Proactive 1.0 195 68% Average FICO: 639 Other Personal Lending 2.3 70 0.8 23 99% Average FICO: 694 Canadian Business Banking¹ 8.6 6 2.4 3 99% U.S. Region (US$)² 0.6 0.1 1.2 0.2 100% CIBC 1 Includes Business Banking from the Canadian Personal & Business Banking, Canadian Commercial Banking & Wealth Management and Capital Markets segments. 2 Includes U.S. Commercial Banking & Wealth Management. 3 Based on total balances. 19
View entire presentation