Investor Presentaiton
Annual Report
AR
2022
SUMMARY
WHO WE
ARE
OUR
STRENGTH
AND
OUR
RESOURCES
OUR
RESULTS
Relationship
The BCB's relationship with society is carried out directly
by citizen service and financial citizenship actions. There
is also the attendance to the press, regulatory and
supervisory activities. Furthermore, the BCB collaborates
with federative entities and public authorities, participates
in international organizations, interacts with international
portfolio investors, and develops technical cooperation
with national and foreign entities. The BCB also seeks to
exchange knowledge with academia and the market.
The BCB Service Charter includes information about all the
services that the BCB offers to citizens, the forms of access
to these services and the commitment and quality standards
of services provided to the public. The communication
channels maintained by the BCB, as well as its governance
efforts, strengthen transparency and credibility and allow
the identification of the legitimate wishes and needs of its
public of interest and the establishment of planning that
responds adequately to them.
The BCB makes available channels that allow citizen
participation in decision-making processes to improve
communication with society. Public consultations, seminars
and events with external public participation are examples
of the BCB's efforts to offer products and services that meet
the needs of the population.
Encouraging financial education is the objective of one
of the dimensions of the Agenda BC# as well as one of
the components of the BCB's vision. In 2022, 21 financial
education lectures were held, reaching an audience of
1,908 people. Also, one facilitator training class and four
financial education workshops were held with migrants and
refugees, with 115 participants.
The BCB's financial education flagship program is the
Aprender Valor, which provides financial education to
Brazilian public elementary school students. The program
surpassed the impressive mark of 1.2 million registered
students in 2022. Major financial education programs are
also the Gestão de Finanças Pessoais (Personal Finance
Management) online course and the Formação de
Multiplicadores (Train the trainer) on the Eu e Meu Dinheiro
series. In 2022, both programs reached 7,239 people. In
addition, there were 76,476 views of the É da Sua Conta and
Eu e Meu Dinheirovideo series, and 781,835 people accessed
the BCB's Financial Citizenship page on the internet.
The BCB also relies on financial and payment institutions
to promote financial education, under the scope of the
BCB Communiqué 34.201. According to the latest mapping
data, 96% of the mapped institutions (38 banks, 10 payment
institutions, and 5 loan companies) promote financial
education initiatives. Among credit unions, this percentage
reaches 86% of the 619 mapped in 2021.
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