IndusInd Bank Investor Presentation

Digital Strategy: Digital 2.0 about client centric, segment specific value propositions, Open / API Banking and creating frictionless banking experience Journey So Far Way Forward Across deposit, payments, lending and wealth products Seamless Digital Onboarding Journeys Machine learning based models Analytics backed risk management RM Workbench with pricing, share of wallet tools Employee Enablement Customer One View ভ Responsive Innovations Analytics led client engagement Client Experience/ Journey Trans- formation Leveraging RPA, OCR Front to Back Automation Omni-channel Open Banking or Platform Banking • Stack of Micro- Service/ APIs Partnerships and alliances Ecosystems & Marketplaces Enriched Digital Value Propositions . Segment Specific Digital Value Proposition Stacks (NR, Affluent, Small Business Owners, Retailers) Value added services from ecosystem Digital Onboarding Presenceless • • Paperless • Cashless Consent Driven (AA) (D) 25 25 Create • Marketplaces Car Marketplace 衛 A Differentiated Client Experience & Engagement Frictionless, invisible banking IndusInd Bank

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