Investor Presentaiton
Assessment standard of JQA(Japan Quality Award)
JQA
1. Direction to aim at
POV: Customer/Competition/Reform
Result: Excellent achievement
MB Award in US
President Regan
Scientific method
2. Basic idea (The common sense of values that an organization
should have)
1) Basic thought (4 elements)
Create and provide customer value
(1) A customer-oriented The formation and display of the so
way of thinking
far few "original ability” that the
other organization does not have
(4) Harmony with society
(2) Original ability
(3) Employee serious
Contribution to society
consideration
Harmony with social value
Provide places and environment for
employees to exercise their autonomy
and creativity
2) Decision-making by value premise
Value premise management from “ideal world” and “desirability"
Disapprove of fact premise management
Explore the ideal world
to a great deal
We will utilize QFD
and clarify an aim
Realizable with
QFD, TRIZ and
Taguchi method
Managers have to
regard these methods
as management tools
Thought is same
as TRIZ and
Taguchi methodView entire presentation