Investor Presentation August/September 2009
Emerging Stronger from the Crisis
Governance
"
Refocused senior management team
Investor communication / disclosures
Enhanced risk management & controls
Emirates NBD
Products
&
Services
Segments
&
Customers
☐
Enhanced trade finance & cash management offering in WB
Leverage asset management, investment banking, insurance &
treasury capabilities in WM and CWM
Enhanced Private Banking product scope
Roll-out of new branch concept
Sales transformation program
Private Banking: Doubled number of RMs in UAE
Priority Banking: New RM concept being rolled out
SME Banking: New SME center concept being rolled-out and
doubled number of RMS in UAE
Financial Institutions / DCM
Emirates NBD
Markets
&
Regions
Organic expansion internationally (e.g. KSA)
Inorganic Expansion
Branch expansion in underrepresented areas (e.g. Abu Dhabi)
Finacle core banking system
Oracle ERP
Calypso & KTP
Business
Infrastructure
Π
CRM system
Al Barsha IT and Operations Centre (OPC)
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