KASIKORNBANK Financial Overview slide image

KASIKORNBANK Financial Overview

K EXCELLENCE ธนาคารกสิกรไทย 开泰银行 KASIKORNBANK Strategic Provinces Project: Highlights in 2012* SME Corporate Business Business Retail Business KBank, its wholly-owned subsidiaries, and Muang Thai Life Assurance (MTL) aim to offer a full range of financial solutions based on customer-centric strategy to capture business in strategic provinces Corporate Business ➤ Total income earned from corporate customers in strategic provinces increased 8% in 2012 Successfully launched events to keep a strong relationship with Big Family (Phuket) ➤ Created Marketing Activities for corporate customers such as Professional Family Business Management and Business Matching Activities ■SME Business ➤ Total income earned from SME customers in strategic provinces increased 28% in 2012 ➤ Opened six SME hubs in strategic provinces Built K-SME brand awareness Launched localized marketing campaign, including branding selling and retention program, to serve customer needs in each strategic province ■Retail Business ➤ No. of retail customers grew 12% in 2012, especially from High Net Worth Individual and Affluent ➤ Opened 20 branches in strategic provinces ➤ Effective marketing communication and massive acquisition via launch of localized event, campaign and privileges to match customers' lifestyle in each strategic province, such as Joyful Festival and Money Expo Note: *In 2012, 14 provinces were selected as strategic provinces บริการทุกระดับประทับใจ K EXCELLENCE K-Transformation Project ธนาคารกสิกรไทย 开泰银行 KASIKORNBANK Strategic Understanding Capabilities Customer Needs Innovating & Managing Products Sales & Service Excellence Proactive Risk Management Know Our Customers (KOC) Information Technology Capital (ITC) K-Transformation Foundation Capabilities Multi- channel Sales And Services (MSS) Financial Information System (FIS) K-Transformation Supporting Solution (KSS) บริการทุกระดับประทับใจ 31 32 22
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