Q1 2020 IMS Presentation

Well positioned to support the recovery COVID-19 Bank of Ireland Q1 2020 IMS Presentation Economic effects will have a material impact on Group's 2020 financial performance: - - Slower pace of mortgage, personal and SME credit formation, and reduced Wealth/Insurance demand; will result in lower NII and business income Deterioration in macro environment to impact household and business income; will result in increased impairment charges Full impact uncertain; will be driven by duration of restrictions and success of reopening Despite the uncertainty, the Group is well positioned: In a range of scenarios, fully loaded CET1 ratio would remain above our previous minimum CET1 regulatory capital requirement of 11.45% We have strong asset quality and a proven track record of working with customers to find sustainable solutions The Group has strong funding and liquidity Bank of Ireland Actions Senior management planning and implementing changes for customers, colleagues and communities across Horizon 1 (Lockdown), Horizon 2 (Gradual Re-Opening) and Horizon 3 (New Normal) • Leveraging cultural, systems and business model transformation programme to respond in an agile and digitised way • Capturing all tactical and strategic opportunities to further reduce our cost base • Playing our part in rebooting the Irish economy in line with our Group ambition and purpose; working constructively with industry, government and regulators Bank of Ireland 7

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