2022-24 Strategic Plan Update

4Q 23 P&L AND BALANCE SHEET BPI: steady efficiency gains and higher profitability underpinned by strong operational performance and a solid balance sheet BPI Ө MARKET SHARE GAINS Market share in Portugal(1), % STEADY EFFICIENCY IMPROVEMENT ▲ yoy, pp Core C/I ratio(2), % 60.4% 60.2% 58.0% Total loans 11.7% +0.3 54.2% 50.0% Mortgages Business loans 11.4% EUROMONEY ANARS F EXCELLENCE BUT FOR MARCABS CaixaBank CINCO ESTRELAS HIGHER PROFITABILITY ROTE (3)(4), % 17.0% 9.8%. 14.4% +0.5 8.0% 7.5% O... 5.4% 4.2% 38.8% +0.3 2018 2019 2020 2021 2022 2023 2018 2019 2020 2021 2022 2023 STRONG CREDIT RISK METRICS % NPL (3) SOLID CAPITAL POSITION % CET1 vs. requirement(5) RATING UPGRADES In 2023 14.1% 5.0% MDA Buffer(6) Fitch Ratings BBB+ (From BBB) 4.2% NPL 98% Coverage (3) 3.0% 8.6% 2.3% 2.3% 1.9% 1.7% 2018 2019 2020 2021 2022 ....... 2023 Requirement % CET1 MOODY'S (7) Baal (From Baa2) DBRS Covered bonds AA (From AA low) (1) Source: Bank of Portugal, latest available data (December 2023). (2) As reported by BPI. 2022 figure restated under IFRS 17/9. 2018-21 data presented as reported historically (IFRS 4). (3) BPI segment. (4) 2022 figure restated under IFRS17/9. 2018-21 data presented as reported historically (IFRS 4). (5) % CET1 including IFRS 9 TA vs. requirement (SREP) for 1 January 2024. (6) Based on requirement (SREP) for 1 January 2024. (7) Additionally, Moody's upgraded the rating for Covered Bonds to Aaa (from Aa2). 37

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