Investor Presentaiton

FY21 Operational Call-Outs Brand awareness: . . Promoted brand awareness 20% (FY20: 14%) Unprompted brand awareness 19% (FY20: 9%) Churn remains low: Transaction churn rate of 8.7% (FY20: 8.0%) Prompted Brand Awareness • Merchant churn rate of 11.3% (FY20: 11.7%) NPS 21 at 30 June 2021 (30 June 2020: 43) - impacted by connectivity issue Unprompted Brand Awareness 9% eCommerce growth - 1536% to $70 million (FY20: $11 million) 11,813 new merchant applications - averaging ~1,000 per month 1↑13% (FY20: 10,457) Loan originations: • - $25.8 million down 57% (FY20: $60.1 million) ~$20 million originated in the final 3 months of FY21 (pcp: $1.6 million) NPS 21 21 14% FY20 FY21 20% up 6 points 19% up 10 points 43 down 22 points 8

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