Investor Presentaiton
Awards & Recognitions
2018
2019
2020
2021
2022
++ ESAF
ESAF SMALL FINANCE BANK
Joy of Banking
2023
'Small Finance Bank of the
Year' certification at the
IBS India Banking Summit
and Awards 2022
○
'Rising Category: Banking'
Award at the Prestigious
о
Brand Asia Awards
presented by BARC Herald
Global
о
'Financial Inclusion by
Small Finance Bank' Award
by HSBC
о
'Excellence in Customer
Service and Product
Distribution' Award at the
Eastern India Micro
Finance Summit
'Best Customer Experience
Bank of the Year' Award at
the India Customer
Excellence Summit and
Awards 2023
'Innovative Bank of the
Year' Award at the India
Banking Summit and
Awards 2023 by Synnex
Group
о MSME Banking Excellence
О
о
о
Awards 'Special Jury Award for
Serving MSMEs' by Chamber of
Indian Micro Small & Medium
Enterprises
Finalist at the 9th European
Microfinance Award 'Inclusive
Finance through Technology'
and recognition for the Bank's
range of back and front end
digital solutions for staff and
clients alike
Recognition for implementing
outstandinginitiatives in the
category 'Positive External
Image Building' by MFIN
Microfinance Awards 2018: In
Pursuit of Excellence
Perform for Pride FY 2018-19
'Best Performing Branch -
Kattapana' under the Atal
Pension Yojana by PFRDA
о
Dhanam 'Kerala Bank of
о
The Year 2019' award
о
'Banking Gold' SKOCH
Award for Accessand
Affordable Banking
Services for Financially
Underserved Areas
o Diversity & Inclusion
Excellence Awards 2019 -
first runner up under the
category 'Best Employer
for Women (in Large
Category)' by ASSOCHAM
India
Best Performance Award
2018-19 under the SHG-
Bank Linkage Programme
by NABARD, Kerala
Regional Office
'Global Sustainability
Award 2020' for
outstanding achievements
in sustainability
management by the
Energy and Environment
Foundation
О
Semi Finalist at the SKOCH
Award 2021 in the
о
category 'Financial, Digital
Inclusion and Education'
о 'Great Place to Work'
certification for March
2021-February 2022 by
the Great Place to Work
Institute, India
о
ISO 9001:2015 certification
no. IN92405A valid from
April 8, 2021 to April 7,
2024 by LMS Certification
Private Limited for our: (i)
customer service quality
initiatives; (ii) regulatory
and statutory reporting of
the customer service
quality department; (iii)
customer grievance
redressal mechanism; and
(iv) customer service call
center monitoring.
о
'Banking & Finance Gold'
SKOCH Award for Financial
Inclusion for All
34View entire presentation