I&M Holdings PLC Financial Overview and Strategic Outlook slide image

I&M Holdings PLC Financial Overview and Strategic Outlook

Performance Highlight M Holdings Balance Sheet Growth Loan Performance Non Funded Income I&M Holdings PLC, recorded a 14% growth in its Balance Sheet size for its 2020 Full Year Financial Results, up from Kshs. 315.2 billion in 2019 to Kshs.358.09 billion in 2020, bolstered largely by growth in customer deposits The Group, in line with its Brand Promise on placing its customers' interests first, instituted a raft of measures aimed at cushioning them from the COVID- 19 crisis. Key among them was increased financing to businesses supporting COVID-19 mitigation measures, waiver of fees of select loans like Mortgages and loan repayment holidays for its lending customers. The Group's lending book therefore recorded a growth of 7% compared to December 2019, to close at Kshs 187.3 billion up from Kshs 175.3 billion for the similar period last year Growth of non funded income was marginal during the year, subdued by the different emergency measures arising from the pandemic, to facilitate online customer transactions free of cost for a certain duration this however has accelerated the use of Alternative Banking Channels. 12
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