Investor Presentaiton
Group
Business Bank
Retail Bank
Clear digital transformation plan
Phased approach to ensure successful execution and staged delivery of benefits, reducing risks
CLOUD BASED,
DIGITAL BANK
BOQ GROUP
2021/2023
Digital Deposits & Payments Hub
VMA and BOQ transaction and savings launched on new
cloud digital bank
ME customers migrated to v. 18, Ultracs decommissioned
(7 apps, 51 servers)
ME transaction and savings launched on new cloud digital
bank
Commence payments hub build
Deposit only ME customers migrated to new digital bank
Leasing systems consolidated on latest version of
InfoLease
Business Bank Temenos core banking platform upgraded
to latest v.22
Enhanced working capital product capability
2024/2025
Digital Home, Personal & Business Loans
Digital mortgage for all brands on new cloud digital bank
ME home loan and remaining customers migrated to new
digital bank and commence decommissioning of legacy
platform
Digital personal loans for all brands on new digital bank
Unified origination system and teller system across all retail
brands
Unified origination system across all Business Bank brands
Unified 360 view of customer across the Business Bank
Upgraded internet banking capability for SME's
Enhanced payments hub, enabling critical use cases
Data centres migrated to private cloud
Intelligent data platform
Data centres migrated to public cloud
Cloud based ERP platform (Finance & HR)
Implement Customer Experience Platform
Real time connectivity of data insights
Post 2025
Scaled Growth, Personalised through Data
Insights, Legacy Systems Retired
BOQ/VMA customer migration completed
Complex home loan and retail small business migrated to
BOQS
Retire BOQ legacy systems
New complex lending origination capability (complex home
loan customers serviced by Business Bank)
Integrated supply chain capability
Digital transaction account capability for small business
Migration of SME, Agri and Property customers to new core
Integrated cloud-based data platform enabling omni-
channel personalisation
BANK OF QUEENSLAND LIMITED 2022 Full Year Results Presentation
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