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Investor Presentaiton slide image

Investor Presentaiton

Customer Experience Transformation Investing in capability to drive value, productivity and personalised customer experiences Enabling Technologies SAP HANA Cultural DNA Customer journeys Capability streams Agile@ Scale CX and UX -Human-centred design A Adobe Azure PEGA Phadoop Signature Moments Easy Move agl - Self-Service Meter Read Energy Insights - One Touch Pay Simple Sign-On Investor Day | 13 December 2017 36
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