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Investor Presentaiton

SOUTH AMERICA "We remain focused on expanding, sharing positive experiences from each country and delivering profitable growth" Q1'21 Highlights Branches 4,441 00 MA Employees 65,692 Loyal customers (mn) 9.1 Digital Customers (mn) 21.6 ■ Customer loans (EUR bn) 120 Strategic priorities ■■ Accelerate profitable growth, with a strategy that seeks to boost connectivity across South America through regional projects Continue to progress in digital transformation through the development of digital platforms and a more efficient model Customer funds (EUR bn) 150 ■ Maintain the strong growth of loyal and digital customers Underlying attributable profit (EUR mn) 773 Underlying ROTE ■ 19% Conduct strict risk controls regarding the impact of covid-19 Santander Note: Customer loans: Gross loans excluding reverse repos. Customer funds: customer deposits excluding repos + marketed mutual funds More information on https://www.santander.com/en/about-us/where-we-are/south-america 25
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