Annual & Sustainability Report 2017
MESSAGES
ABOUT THE
REPORT
THE
CCR GROUP
STRATEGY AND
OPPORTUNITIES
BUSINESS
MODEL
SERVICES
TOLL ROADS
URBAN
MOBILITY
AIRPORTS
OUTLOOK
Integrity
and compliance
Since the creation of CCR Group, business has been conducted
ethically and with integrity, in accordance with legal parameters.
The practices and investments made annually are intended
to further improve this condition, by means of the constant
engagement of employees and the development of tools that
enable an increasingly transparent relationship with all audiences.
The guidelines for principled business management can be
found in the CCR Group Code of Conduct and Ethics and in
the Clean Company Policy, in line with Law No. 12.846/13
and that expounds on the approach to be taken by employees
and third parties in the relationship with their stakeholders,
including suppliers as well as municipal, state and federal
government employees in Brazil and abroad. In addition
to these documents, stakeholders also have Internet or
phone access to the Linha Ética CCR (CCR Ethics Hotline), a
channel outsourced to an external company and designed
to receive reports of behavior considered inappropriate or in
noncompliance with corporate values.
In order to consolidate all the practices adopted since it was
founded, CCR Group created its Integrity and Compliance
Program (ICP) in 2015. The program is coordinated by
the Compliance area, which is also responsible for the
dissemination and monitoring of its execution across all
business units.
CCR Group also structured the Integrity and Compliance
Committee (ICC), which deliberates on the ICP guidelines
and the actions to be taken in the event of reports of
wrongdoings received by the CCR Ethics Hotline. The
ICC is composed of three permanent members, all CCR
Group Officers, and Legal department/Compliance area
representatives participate in its meetings.
In 2017, the development of the ICP continued with training
and upskilling courses for all the CCR Group staff. The
workforce was impacted by onsite actions and workshops
conducted by the Compliance area, as well as through
structured education in e-learning format.
1,671
suppliers
underwent due
diligence processes
255
reports
received since the
implementation
of the Ethics
Hotline in 2015
+ than
16
thousand
hours
of anti-corruption
training in the
last two years
100% of
significant
agreements
subject to human
rights clauses or
analyses
20
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