Annual & Sustainability Report 2017 slide image

Annual & Sustainability Report 2017

MESSAGES ABOUT THE REPORT THE CCR GROUP STRATEGY AND OPPORTUNITIES BUSINESS MODEL SERVICES TOLL ROADS URBAN MOBILITY AIRPORTS OUTLOOK Integrity and compliance Since the creation of CCR Group, business has been conducted ethically and with integrity, in accordance with legal parameters. The practices and investments made annually are intended to further improve this condition, by means of the constant engagement of employees and the development of tools that enable an increasingly transparent relationship with all audiences. The guidelines for principled business management can be found in the CCR Group Code of Conduct and Ethics and in the Clean Company Policy, in line with Law No. 12.846/13 and that expounds on the approach to be taken by employees and third parties in the relationship with their stakeholders, including suppliers as well as municipal, state and federal government employees in Brazil and abroad. In addition to these documents, stakeholders also have Internet or phone access to the Linha Ética CCR (CCR Ethics Hotline), a channel outsourced to an external company and designed to receive reports of behavior considered inappropriate or in noncompliance with corporate values. In order to consolidate all the practices adopted since it was founded, CCR Group created its Integrity and Compliance Program (ICP) in 2015. The program is coordinated by the Compliance area, which is also responsible for the dissemination and monitoring of its execution across all business units. CCR Group also structured the Integrity and Compliance Committee (ICC), which deliberates on the ICP guidelines and the actions to be taken in the event of reports of wrongdoings received by the CCR Ethics Hotline. The ICC is composed of three permanent members, all CCR Group Officers, and Legal department/Compliance area representatives participate in its meetings. In 2017, the development of the ICP continued with training and upskilling courses for all the CCR Group staff. The workforce was impacted by onsite actions and workshops conducted by the Compliance area, as well as through structured education in e-learning format. 1,671 suppliers underwent due diligence processes 255 reports received since the implementation of the Ethics Hotline in 2015 + than 16 thousand hours of anti-corruption training in the last two years 100% of significant agreements subject to human rights clauses or analyses 20 Annual & Sustainability Report 2017 ⚫ CCR Group
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