Q3 2020 Business Update amid Covid-19 slide image

Q3 2020 Business Update amid Covid-19

Credit risk - - Asset quality: NPL ratio stable ytd as NPL coverage continues to build Development of NPL ratio Development of NPL coverage • in % 91.1 95.5 2.5 77.1 80.9 2.4 2.4 2.4 2019 Q1 20 Q2 20 Q3 20 . Stable NPL ratio year-to-date • No material rise in defaults (yet) due to multitude of government support measures (moratoria, guarantees, tax breaks, labour market support measures, etc) No significant regional divergences ERSTEŚ Group • 2019 Q1 20 Q2 20 Q3 20 in % NPL coverage at multi-year high of 95.5% in Sept 2020 excluding collateral • NPL coverage ratio above 100% in CEES, except Croatia (89%) NPL coverage in Austria also increased; currently at 82% Increase in Q3 2020 driven primarily by Stage 2 provisions Page 12
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