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Mid-/long-term market outlook: COVID-19 – a game changer? No fundamental change expected Market segment New installations Residential Commercial Public transport Existing installations Modernization Maintenance negative positive Source: Schindler estimates Mid-term growth outlook Long-term growth outlook 1.1 It ■ Slow recovery in heavily affected geographies and segments (retail, hospitality) Ongoing pricing pressure will push for more efficiency at E&E providers ■ Smart mobility solutions to become a major driver of the industry (remote control, touchless) ■ Transition from office to residential (trend to work from home) Densification of offices to be halted/reversed, supporting demand for office space Infrastructure further growing, driven by megatrends and government spending 8 I Schindler 2021 | We Elevate February 17, 2021 | Investor Relations Schindler

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