Smart Approach in Retail Resilience

June rent collection and deferrals Rent due between 24 June and 28 September As at 10th November Received Rent deferrals Rent forgiven Offices Retail¹ Total 98% 69% 81% 1% 4% 2% 6% 4% Customer paid monthly Outstanding 1% 21% 13% 100% 100% 100% Total £57m £80m £137m Collection of adjusted billing 2 99% 77% 86% 1 Includes non-office customers located within our London campuses. 2 Total billed rents exclusive of rent deferrals, rent forgiven and tenants moved to monthly payments. 45

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