Investor Presentaiton
Categorization of risk
|G4-DMA: Economic performance|
Helpline
|G4-DMA: Procedure for complaints and claims related to
environmental impacts, G4-DMA: Procedure for complaints
and claims related to labor practices, G4-DMA: Procedure
for complaints and claims related to human rights,
G4-DMA: Procedure for complaints and claims related to
impacts in society, G4-57, G4-58|
The Helpline is a tool to register allega-
tions and concerns related to attitudes
that violate the Code of Ethics and Conduct
and the law. Contacts are consolidated by
an independent company and forwarded to
the Compliance department, in order to as-
sure the confidentiality2 of the person who
files the case, who also receives a protocol
number to monitor its progress online.
Among the issues raised throughout 2016,
nearly 60% were related to conduct devia-
tion, of which 45% were pertinent. Refer-
rals and solutions to the issues included
coaching and conduct monitoring, in ad-
dition to disciplinary measures, such as
warnings, suspensions and dismissals. [G4-
LA16, G4-HR12|
In total, 325 reports were filed during the
year, a 7% increase over 2015. This rise
demonstrates the growing credibility of
the channel and of the awareness among
employees and third-party collaborators re-
garding the conduct expected by the com-
pany. In 2017, the Helpline changed its
name to Helpline - Whistleblowing Chan-
nel, in order to help the public better under-
stand its purpose.
Risk management |G4-2, G4-14, G4-46|
Embraer's risk management methodology is
backed by the Risk Management Policy and
is segmented into four categories (see Cat-
egorization of Risk). This structure enables
the concentration of efforts for more asser-
tive monitoring, identification and mitigation,
in each situation.
Upper management relies on the support of
the Risk and Internal Controls department
and is also involved, through interviews and
meetings, in the periodic revision of trends
and adversities that might compromise op-
erational performance. The structure is re-
inforced by the Audit and Risk Committee,
which ensures autonomy to the Internal Audit
area as well as to the external audit services.
STRATEGIES
OPERATIONAL
FINANCIAL
REGULATORY/
LEGAL
RISKS THAT COULD
IMPACT THE ECONOMIC
VALUE OF THE BRAND
AND THE IMAGE OF
EMBRAER, WHICH ARE
RELATED TO DECISIONS
FROM THE BOARD OF
EXECUTIVE OFFICERS.
RESULTING FROM FAILU-
RES OR INADEQUACIES
IN INTERNAL PROCESSES
THAT RESULT IN LOSS OF
PRODUCTION, ASSETS, CUS-
TOMERS OR REVENUES.
ALSO INCLUDES EXTERNAL
EVENTS, SUCH AS NATURAL
CATASTROPHES AND OTHER
EVENTS RESULTING FROM
CLIMATE CHANGE.
RISKS RELATED TO EX-
POSURE OF FINANCIAL
OPERATIONS. THE COMPANY
ADOPTS PROTECTIVE MEA-
SURES AIMED AT INCREA-
SING THE GENERATION OF
OPERATING CASH FLOW, THE
POSITIVE RETURNS ON FI-
NANCIAL TRANSACTIONS AS
WELL AS FUNDRAISING. THE
COMPANY'S OPERATIONS
FOLLOW GUIDELINES OF THE
FINANCIAL MANAGEMENT
POLICIES APPROVED BY THE
BOARD OF DIRECTORS.
REFERS TO COMPLIANCE
WITH LOCAL LAW WHERE
EMBRAER OPERATES,
INCLUDING REGULATIONS
OF THE AERONAUTICAL
SECTOR AT EACH STAGE
OF AIRCRAFT MANUFAC-
TURING, FROM DESIGN TO
POST-SALES SUPPORT.
20
Employees, partners and suppliers may
contact the following telephone numbers:
Brazil: 0800-721-5968
Portugal: 800-180-118
United States: 1-877-900-8779
Singapore: 800-130-2122
China: 400-120-4946
France: 0805-080608
Netherlands: 0800-450-0019
or on the site www.embraerhelpline.com
2. Except in countries whose laws do not allow reports to be made anonymously. In this case,
Embraer abides by local legislation.
With respect to climate change, Embraer car-
ries out risk analyses for periods of five years,
considering aspects such as environmental
laws (Brazilian laws and of countries in which
Embraer operates), discussions on carbon
taxation and the European Union Emissions
Trading Scheme (EU ETS). The most recent
analysis, carried out in 2012, did not identify
any vulnerabilities of the company to these
changes. The main factories are located in
Brazil, a country that is not prone to extreme
natural phenomena, and the units abroad are
also at a low risk. Nevertheless, all operations
follow guidelines to minimize adverse effects.
In addition to categorizing risks considered to
be environmental catastrophes, Embraer mon-
itors potential impacts to its operations. Most
of the units are ISO 14001 certified and the
company maintains its goal of implementation
of this certification at 100% of its manufactur-
ing plants and service centers. [G4-EC2|
Comittment to excellence
|G4-DMA: Economic performance|
Embraer establishes a corporate procedure
for identifying relationship guidelines related
to each stakeholder. Based on the Principles
of Excellence in Management and on the
Model of Management Excellence (MEG, in
Portuguese) from the National Quality Foun-
dation (FNQ, in Portuguese), Embraer keeps
the Embraer Business System (SEE, in Portu-
guese), which defines the main guidelines for
the company's business model. By present-
ing a systematic vision of Embraer, the SEE
makes it possible to understand the main
objectives of management by value streams,
stimulating continuous improvement with fo-
cus on the stakeholders (customers, share-
holders, people, partners, society and the en-
vironment), ensuring that all activities result
in shared values (see more information in
the GRI Indicators). [G4-24, G4-25, G4-26|
21View entire presentation