PitchSend

West Coast Market Relevance and Revenue Initiatives

Guest products will be aligned and upgraded across our fleet over the next 18 months wiftyslacka Satellite WiFi on first aircraft (full fleet roll-out by 1Q 2020) Upgraded food & beverage program on all aircraft Designer uniform and upgraded cabin experience roll-out 2018 2019 2020 & Beyond Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Ongoing product & customer experience innovation New JFK Airport Lounge First Airbus with renovated cabin (full roll-out by 1Q 2020) New SEA Terminal and Lounge Our low-cost approach requires each product area to stand on its own from a P&L perspective 22

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