BRI Performance Highlights and Green Initiatives
DIGITAL ADVISOR
...Follow Customer's Digital Journey...
Financial Inclusion Index
85.10%
76.19%
67.80%
2016
2019
2022
•
Financial Literacy Index
49.69%
38.03%
29.70%
BRI
"To increase the financial and digital literacy of its customers, BRI introduced
the role of Digital Advisors to increase customers' digital savviness and to
assist them along the continuum of their digital journey"
Based on The OJK's
survey,
Indonesia
Financial Inclusion Index
shown increasing trend
reach 76.19% in 2019.
However, the Financial
Literacy Index remain
relatively low at 38.09%.
The survey held by The
Ministry of Information
and Communication in
2021 also shown that
National Digital Literacy
Index still in Medium
category (score 3.49 out
of 5)
Digital Advisors
Digital Acquisition
Encourage customers to do banking transaction
through BRI digital platform, e.g. opening digital
saving, using BRIMO for daily financial
transaction, etc.
Digital Transaction
Assist customers to perform Financial
transactions through IB, Mobile Banking &
BRIMO, etc.
Secured Digital Transaction
Educate customers to have secure financial
transactions, ie. by maintaining personal data
confidentiality such as biological mother's
name, PIN, OTP, CVV, avoid using wifi in public
areas, etc.
"Digital Advisor proactively educate BRI
customers to prevent Social Engineering”
G20 INDONESIA
BUMN BRI
Waspada Modus Penipuan
Perubahan Tarif Transfer Bank!
BBANK BRI
G20INDONESIA
BUMN BRI
Segera hubungi Contact BRI
dan akun resmi Social Media BRI
yang terverifikasi (centang biru/hijau).
AKUN SOCIAL MEDIA
BANK BRI
bankbri_id
BANK BRI
BANKBRI ID
apromo_BRI
kontakBRI
BANK BRI
#BRLiaNFightSocialEngineering
#BRILiGNLawanBegaRekening
ed/gangnawing
14017 www.bri.co.id
bankbrid bankbrid BANK BRS
BRI merupakan peserta perjaminan LPS & terdaftar dan diawasi oleh Otoritas Jasa Keuangan
CHANNEL
CONTACT BRI
0812-12-14017
callbriabri.co.id
14017/1500017
www.bri.co.id
PENGURASUN
B3
SANK
2016
2019
2022
.
Digital Literacy Index
3.54
3.49
3.46
2020
2021
2022
Source:
•
National Survey of Financial Literacy and Inclusion 2019 by Financial Services Authority
National Digital Literacy Index Survey Results 2021 by Ministry of Information and communication
Indonesia
68
68
880View entire presentation