ESG PRESENTATION

ESG - GOVERNANCE OVERVIEW BOARD OF DIRECTORS David Gonski, Chairman Audit Committee Risk Committee Ethics, Environment, Chair: Paula Dwyer Chair: Graeme Liebelt Social and Governance Committee Chair: David Gonski Digital Business and Technology Committee Human Resources Committee Chair: Jane Halton Chair: Ilana Atlas Nomination and Board Operations Committee Chair: David Gonski Ethics and Responsible Business Committee (ERBC) Chaired by CEO It's a leadership & decision making body that exists to advance ANZ's purpose. It meets ~five times p/y. It is comprised of senior execs from business divisions & Group functions Customer Resolution Portfolio Reports to Group Executive Australia Retail and Commercial Banking Brings together our existing complaint management teams to oversee ANZ's fair treatment of customers, including internal and external dispute resolution, customer advocacy and customer vulnerability Royal Commission & Self-Assessment Oversight Group Chaired by CRO and DCEO Involves Group Executive Australia Retail and Commercial Banking, Group Executive Talent and Culture, Group General Counsel, GGM Communications and Public Affairs, GGM Corporate Affairs. Reports to the Board ANZ 24

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