Grow & Scale - Improving Sales Effectiveness

Our Ambition | Earnings growth driven by higher salesforce productivity, increasing penetration in underserved markets BUSINESS BANKING GROWTH OBJECTIVE1 (REVENUE, $Bn) ~3.3 F23 8%+ CAGR Note: For footnoted information refer to slides 39 to 43 F28 MEDIUM-TERM STRATEGIC METRICS 2x Commercial Salesforce Effectiveness Double the time that RMs are spending with clients 10%+ Commercial Banking Non-Interest Revenue Growth (ex. Bankers' Acceptances and Private Equity Gains) 100% of Commercial RMs having closed referrals² From ~40% today 30% Commercial Banking Client Primacy From 22% today 23

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