Retail Banking Performance Update

Digital Consumer Bank (EUR mn) Change Change Q1'21 Q2'21 Q3'21 Q4'21 Q1'22 Net interest income 996 1,015 1,017 1,014 1,020 1,012 Q2'22 Q3'22 1,000 Q4'22 Q4'22/Q3'22 2021 2022 2022/2021 990 -1.0% 4,041 4,022 -0.5% Net fee income 188 206 222 204 206 219 204 215 +5.3% 821 843 +2.7% Gains (losses) on financial transactions and other 59 21 71 86 86 30 111 177 +59.4% 237 404 +70.8% Total revenue 1,244 1,242 1,309 1,304 1,312 1,261 1,315 1,382 +5.1% 5,099 5,269 +3.3% Operating expenses (600) (613) (591) (600) (645) (603) (605) (609) +0.5% (2,405) (2,462) +2.4% Net operating income 643 629 718 704 667 658 709 773 +9.0% 2,694 2,807 +4.2% Net loan-loss provisions (166) (142) (141) (78) (148) (139) (142) (115) -19.3% (527) (544) +3.2% Other gains (losses) and provisions (31) (45) (43) (74) (17) (11) 4 (3) (194) (27) -86.1% Underlying profit before tax 446 442 534 551 502 508 572 655 +14.6% 1,973 2,237 +13.4% Underlying consolidated profit 330 329 420 432 391 385 426 485 +13.7% 1,510 1,687 +11.8% Underlying attributable profit 249 236 324 355 282 290 336 400 +19.3% 1,164 1,308 +12.4% Santander 59

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