2020 Annual Report
2020 ANNUAL REPORT
MESSAGE FROM THE CEO
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MEGACABLE.
Internet
In light of the new challenges stemming from the pandemic, efficient connectivity is crucial in order to allow people
to continue performing the activities that are most important to them. This is why we invest in infrastructure, new
technologies, and the quality of our cable service.
Broadband means education, health,
knowledge and communication.
In 2020, we offered packages with speeds of up to 500 MB and 1 GB for the residential market, in response to
market demands for greater broadband capacity.
The Internet segment had a total of 3,510,324 subscribers to the end of 2020, representing an increase of 13%
with a total of 412,000 new additions.
Annual revenue for this service increased by 9% in a year-on-year comparison, reaching a total of Ps. 7.206 billion.
+13% SUBSCRIBERS
compared to last year.
Video
In 2020, we recorded growth in this segment as a result of our competitive offering, which efficiently covers household
entertainment needs during lockdown.
Total subscribers in the video segment stood at 3,412,627, an increase of 6% (188,000 net additions) in a year-on-
year comparison.
To the end of the year, revenue for this segment increased by 3%, totaling Ps. 9.255 billion.
+ 3.4 MILLION
subscribers in the video segment.
The XView platform, which offers a new way to watch TV through live, interactive and on demand programming,
recorded 330,000 net additions during 2020, reaching a total of 1,157,458 subscribers.
2018
3,202,184
2019
3,224,798
2020
3,412,627
Total Subscribers
2018
2,942,403
2019
3,097,628
2020
3,510,324
During 2020, we worked on a project to migrate
12 cities from HFC networks to networks that are
based on GPON technology, offering subscribers a
newer technology, which will ensure the Company's
capabilities to renew its services in the coming years,
according to the evolving needs of the market.
In 2020, we started working on XView+, the second generation of this platform, which offers improved user experiences
by providing all the content from other platforms that they have subscribed to, such as Netflix, HBO, Amazon Prime and
YouTube, among others, in the same place.
Users can search the platform using voice commands in every app, allowing them to find the content they are looking
for in a faster and simpler way.
The launch campaign for XView+ was scheduled for February 2021 and was successfully carried out.
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