Investor Presentaiton
M25: FY2021 Achievements in Key Strategic Objectives (2/5)
M25
Championing
digital
banking
Growing our
digital cross-
border solutions
Deepen market
reach with new
digital solutions
for SME
Market share of mobile and
Pervasively Digital
internet banking transaction Digital monetary
volume at 56.3% and
49.6%, respectively.
Digital transactions
~16 billion transactions,
>RM896.0 billion in
value across the region
transactions
24% YoY (value)
40% YoY (volume)
1-month active digital users
10% YoY to 7.9 million
Seamless real-time cross-border transactions
with low fees
Unveiled first Malaysia-Cambodia mobile cross-border
real-time funds transfer service via Bakong e-wallet &
MAE app.
Launched real time cross border transfers between
Malaysia and Singapore.
Simplifying day-to-day business banking
Launched Maybank2u Biz mobile application, enabling
a simpler, smarter and more secure business banking
experience. The app has in-built business tools such as
invoicing and transactional data extraction for SMEs.
SME Digital Financing: Approved RM1.9 billion loans
since its launch in Sep 2020, covering over 11,000
micro enterprises.
Accelerating
prospects on
boarding with
digital eKYC
Driving digital
FX growth
Strengthens our
position as
leading online
insurer
Fast-approval account opening
process
Introduced seamless and faster eKYC
processes in Singapore, Indonesia and
the Philippines.
End-to-end solutions for all FX Deals,
from booking to payment initiation
Introduced Digital FX Booking on
Maybank2E, allowing customers to book
FX Deals.
Provides interactive customer
experience
Launched Interactive Underwriting for
Bancassurance, enabling automated
underwriting decisions for customers.
4View entire presentation