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Investor Presentaiton

SBERBANK 170 YEARS. BY YOUR SIDE ANNUAL REPORT REDUCING OUR ENVIRONMENTAL FOOTPRINT 2011 242 corporate social responsibility >> Energy source Electricity, kWh/GJ Heat, Gcal/GJ ENERGY CONSUMPTION BY THE BANK 2011 Amount Cost, RUB thousand 3,183,687 829,754,538/ 2,987,116 1,191,541/ 1,233,107 5,004,472 Natural gas, m³ 18,619,647 79,368 Coal, tonnes 1,161 3,464 1,082 708 4,520 102 48 116 Wood fuel, m³ Kerosene, Fuel oil, tonnes Measures to Improve Energy Efficiency In 2011, the Uralsky Bank installed energy efficient lighting systems and systems to control resource consumption and minimise heat losses at its premises. The regional bank installed automated metering systems and heat recovery and free cooling systems. Modern insulation materials, as well as insulated glazing filled with inert gases, were used in new construction projects. The use of these energy saving technologies is expected to result in annual savings of RUB 17.8 million at the regional bank's new building, the Customer Operations Support Centre and the United Cash and Settlement Centre thanks to more efficient energy use. Over the last three years, the Bank has extended loans for 50 energy saving and energy efficiency improvement projects with total invest- ments worth some RUB 315 billion. Of this amount, RUB 250 billion was invested in the energy sector to finance the modernisation of existing power generating facilities and the construction of new plants and for measures to reduce power transmission losses. Together with industrial companies in the energy and metals sectors, Sberbank has been preparing over 20 major projects worth some RUB 1.8 trillion to modernise core production facilities with the goal of achieving improvements in energy efficiency. REDUCING PAPER CONSUMPTION We recognise the importance of preserving forest resources and are working to reduce our paper consumption. Sberbank, like every major financial organisation, consumes large amounts of paper: one docu- ment can be circulated to dozens of employees, each of whom would receive a separate copy, and trigger several hundred different actions. Electronic document management removes the need to make multiple copies of documents. It also helps optimise customer service processes and eliminate certain procedures Λ The Bank has been reducing its paper consumption by deploying 243 electronic document management systems at the Central Head Of- fice and regional banks. Over 9,000 employees have already been connected to the systems. In 2011, the Bank embarked on a project to implement an integrated process management platform for the back office function, which included elements of electronic document management. As a pilot project, all customer service outlets in Moscow, or almost 10,000 employees, were connected to the system. Electronic document management removes the need to make mul- tiple copies of documents. It also helps optimise customer service processes and eliminate certain procedures. Significant savings are achieved in preparing documents that require multiple approvals and authorisations. As part of its separated waste collection programmes, the Central Head Office and several regional banks send waste paper for recycling. At present, the Central Head Office alone sends up to 35 tonnes of waste paper for recycling each month. corporate social responsibility 170 YEARS. IT'S JUST THE BEGINNING WWW.SBERBANK.RU
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