North Mountain Overview

Glossary - KPI / Financial Term Adjusted EBITDA Adjusted EBITDA margin Adjusted gross profit Adjusted gross profit margin Adjusted revenue Dollar-based net retention Total whitespace Transaction volume Definition Adjusted EBITDA is defined as net profit/(loss) plus depreciation and amortization expenses, income tax expense/(benefit), other expense/(income), stock-based compensation expense, severance costs and acquisition and integration costs and other one time costs Adjusted EBITDA margin is defined as adjusted EBITDA divided by adjusted revenue Adjusted gross profit is defined as adjusted revenue less total direct costs of revenues excluding depreciation and amortization Adjusted gross profit margin is defined as adjusted gross profit divided by adjusted revenue Adjusted revenue is defined as GAAP revenue plus NationaLease¹ fee less capital equipment costs and less NationaLease revenue Dollar-based net retention expresses the retained revenue from current customers who are up for renewal in the current period as a percentage of revenue from the prior year after accounting for upsell, downsell, and churn Total whitespace is calculated by multiplying 2,500 customers by the revenue opportunity for a fully engaged customer and then subtracting 2021E revenue; whitespace includes payments revenue opportunity Transaction volume refers to the total value of transactions processed during a specified period corcentric (1) Effective January 1, 2021, the management agreement with NationaLease was modified such that consolidation of NationaLease's financial statements into Corcentric was no longer required. We have presented Adjusted Revenue as if this change had occurred on January 1, 2019 for comparability 45

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