Investor Presentaiton
Organisational resilience & ESG agenda: ESG Performance
Environmental
昌
2.0 mn kWh
of energy savings in FY2021
€273k
investment in energy-saving in FY2021
305k kg
paper recycled in FY2021
Introduction of environmentally
friendly loan products
People
>3,400
employees
* >50 ths
hours of training conducted in FY2021
Certificate by the Ministry of Labour,
Welfare and Social Insurance for
applying good practices for gender
equality in the working environment
Social
>16.5 ths
cancer patients received treatment and
other services at the Bank of Cyprus
Oncology Centre for FY2021
c. €70 m n
cumulative investment for the Bank of
Cyprus Oncology Centre
>30 entrepreneurs educated in FY2021 via
IDEA innovation centre, a non-profit
organization, established in 2015, acting as
incubator accelerator for start-ups (>6,000
entrepreneurs since establishment)
Responsible services
€1.8 bn
new lending for FY2021;up 33% yoy
89%
of total transactions in FY2021 are through
digital channels; up 3p.p. yoy
79%
of customers are digitally engaged as at 31
Dec 2021; up 4 p.p. yoy
Governance
33%
of the board of directors are female as at 31 Dec 2021
38%
of the key positions³ below extended EXCO are female
68
internal audits finalised in FY2021
3,620
customer relationships terminated/suspended
for compliance reasons in FY2021
SupportCy Network
>€780k
total contribution to the Society by all members
(monetary, products and services) since
March 2020
Improvement of MSCI ESG Rating
MSCI ESG Rating²
AA for BOCH
MSCI
AA
Rating action date: Jan 2022
ESG RATINGS
CCC B
BB BBB A
AA AAA
1)
SupportCY is a network of companies and NGOs, created and coordinated by Bank of Cyprus since March 2020, with the aim to support the public services performing frontline
duties during the Pandemic. SupportCY has become the leading network for offering assistance and support to the Society in general. The members on 31/12/21 were 130
companies and NGOs.
2)
Please refer to slide 84 in the definitions
3)
Key positions defined as positions between Assistant Manager A and Manager A
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