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Investor Presentaiton

Continuous advances in strategic businesses 117 111 Customer base EOE monetization Business expansion Innovation and technology <-Santander UNIQ Cards R$166 billion in turnover in 1H23, with R$112 billion from credit transactions Focus on a better risk profile, with 97% of acquisitions originating from current bank customers (+0.6 p.p. YoY) Partnership with Live Nation, expansion into the concert segment in order to increase customer's loyalty Launch of the Black Corporate Card and self-service feature when requesting a business card Real Estate We have made digital signatures and electronic registration available to our customers, with a 100% digital journey The revenue from a real estate customer is 2.6x higher than that of an active loyal account holder Reducing by 15% the lead-time for product issuance in the 1H23 R$60 billion loan portfolio (+7% YoY), with origination growing 13% over the year Consórcios INVESTOR RELATIONS R$ 36 billion "consórcios" portfolio (+23% YoY) 70% of auto credit letters are paid within 2 days +2x new groups YOY Growth in "consórcios" origination (R$ billion) +66% [email protected] 8.0 6.6 4.8 1H21 1H22 1H23 Insurance 0800 286 8484 FAQ www.santander.com.br/faq We wrote a total of R$ 5.2 billion in premiums issued in the1H23 14% market share in personal accident insurance 12% market share in premiums in personal insurance (+2 p.p. YoY) 26% of all Consumer Finance financing is contracted with insurance coverage by Santander Auto (+0.7 p.p. YoY) 199 19
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