International Banking - Annual Overview

INTERNATIONAL BANKING OVERVIEW Well established and diversified franchise in select, higher growth regions outside of Canada BUSINESS OVERVIEW 2018 PRIORITIES STRATEGIC OUTLOOK Operate primarily in Latin America, the Caribbean and Central America with a full range of personal and commercial financial services, as well as wealth products and solutions ⚫ Customer focus: Taking customer experience to the next level by leveraging our Customer Pulse program and implementing a new Employee Pulse program to gather valuable feedback on how to better serve our customers Leadership: Continue to strengthen our teams across our business lines and functions • Structural cost transformation: Continue to make progress on our cost reduction programs, while focusing on developing new capabilities across the Bank • Digital transformation: Scale-up our digital banking units across the four Pacific Alliance countries (and Canada), continue driving digital sales on priority products, and accelerating digital adoption and transaction migration Business mix alignment: Strategically grow in key areas, including core deposits, to improve profitability and reduce funding costs Pacific Alliance: Good momentum and continue to leverage diversified footprint • Growth and Margins: Expect low double digit growth in the Pacific Alliance while optimizing operations in the Caribbean and Central America, with stable margins and credit quality Expense Management: Expense management and delivering positive operating leverage remains a key priority, along with strategic investments that will help deliver a stronger customer experience • Growth Strategy: Focused on organic growth, but will consider acquisition opportunities in our existing footprint ⑤Scotiabank® | 23

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