Investor Presentaiton

After-sales Service ☑ ☑ ☑ Maintaining c. 2 million tonnes of air conditioning and refrigeration equipment Extensively expanded service reach to Tier 2, 3 & 4 towns Currently handling c. 3,900 towns with > 2 million service calls a year Focus on same day installation and same day call closure Operates remote monitoring center at Thane Winner of Royal Society for Prevention of Accidents "ROSPA- EHS Award" for Engineering Facility Mgt and Revamp services Accreditations from TAB, NEBB, CMVP, IAQ and NADCA; ISO 9001-2015 and ISO 45001 certified Digital infrastructure Select end-markets Air conditioning PSU / Govt. Industrial BLUE STAR ד TTT Hospitals Automotive Infrastructure Banks Customer care app enables customers and channel partners with ease for logging service requests, which gets tracked and follows auto escalation mode, supporting quick resolution Dairy Field service technician app enable technicians to update & closure of breakdown & PMS tickets through their mobile, all parameters are digitally recorded and stored Knowledge Management system - Star Vault enables us to centrally store, manage and retrieve business critical documents and SOP's 0 0 0 0 0 Refrigeration W QSRs Retail Pharma Healthcare 15

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