Investor Presentaiton

Santander Responsible Banking goals We are building a more Responsible Bank aligned with our targets Top 10 company to work for¹ Women on the board of directors 33% 40% 2018 2019 2020 2021 4 6---6 - 40% ✓ 40%-60% 2025 Women in senior leadership positions² 20% 23% - 23.7%- 30% Equal pay gap³ 3% 2% 1.5% Financially empowered people4 2.0 mn 4.9 mn -0% 10 mn Green finance raised and facilitated³ (euros) Electricity used from renewable energy sources Becoming carbon neutral in our own operations Reduction of unnecessary single use plastic in corporate buildings and branches Scholarships, internships & entrepreneurs programmes People helped through our community programmes8 19 bn 33.8 bn 120 bn 43% - 50%- -- 57% 0% 60% 100% 75%- - 98% 100% 69 k 225 k 200 k 1.6 mn 4.0 mn 4 mn Santander From...To.... Cumulative Commitment target Achieved 1234 According to relevant external indexes in each country (Great Place to Work, Top Employer, Merco, etc.) Senior positions represent 1% of total workforce Calculation of equal pay gap compares employees of the same job, level and function People (unbanked, underbanked or financially vulnerable), who are given access to the financial system, receive tailored finance and increase their knowledge and resilience through financial education (5) Includes Santander overall contribution to green finance: project finance, syndicated loans, green bonds, capital finance, export finance, advisory, structuring and other products to help our clients in the transition to a low carbon economy. Commitment from 2019 to 2030 is EUR 220 bn In those countries where it is possible to certify renewable sourced electricity for the properties occupied by the Group People supported through Santander Universities initiative (students who will receive a Santander scholarship, will achieve an internship in an SME or participate in entrepreneurship programmes supported by the bank) (8) People helped through our community investment programmes (excluded Santander Universities and financial education initiatives) 57

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