3Q 2022 Results Presentation
In strong position to deliver the "Bank of the Future" | Good progress made on strategy implementation
Bank
Build on our core
OF
Outperform our competition
The
Transform technology
Future
Focus on new client needs
Grow Retail including Private Sector
Retail financing growth
SAR 251 Bn.
FY 2020
Customer Experience
Customer NPS
70%
SAR 425 Bn.
66%
3Q 2022
FY 2020
Expand Corporate
Corporate financing growth
SAR 53 Bn.
FY 2020
102%
Bank of Choice for SMEs
SME Financing growth
SAR 10 Bn.
FY 2020
Digital Core Banking Platform
Digital / Manual ratio
+9%
75%
3Q 2022
83/17
FY 2020
Preferred Employer
Employee Engagement Index
SAR 108 Bn.
70%
3Q 2022
FY 2020
+1%
Market Share
Market share of KSA banking assets
+5%
136%
SAR 23 Bn.
16.9%
3Q 2022
FY 2020
Grow Demand Deposits
Demand Deposits growth
SAR 333 Bn.
FY 2020
14%
Preferred Loyalty Program
Loyalty program customers enrolled
129%
SAR 379 Bn.
3Q 2022
2.4mm
FY 2020
Improve Revenue Mix
Non-yield Income to Operating Income
18.4%
FY 2020
+4%
3Q 2022 Results Presentation
Leader in Financial Conduct
ESG Rating
Become Leading Finance Company
Emkan financing total (SAR)
+9%
92/8
3Q 2022
SAR 3.2 Bn.
FY 2020
106%
SAR 6.6 Bn.
3Q 2022
Data Leader for Customer Insights
Active Digital Customer penetration
Develop Best Payments Solution
POS Market Share
71%
7.9mm
3Q 2022
FY 2020
36%
Modernize our technology
Number of Robots
21.5%
310
2Q 2022
FY 2020
10.8mm
3Q 2022
28.4%
FY 2020
+6%
34.3%
Aug 2022
Grow Private Bank
New Private Banking products
59%
494
3Q 2022
FY 2020
Leverage our Infrastructure
Alrajhi Banking App Rating
5.5mm
4.8
3Q 2022
FY 2020
Adopt Agile Delivery
Transactions per month average
22.1%
BB
+1
BBB
295mm
3Q 2022
FY 2020
3Q 2022
FY 2020
4
126%
Expand our customer reach
Number of Active customers
4.7
9.6mm
3Q 2022
FY 2020
32%
17
3Q 2022
12.7mm
3Q 2022
Deepen Relationships via X-Sell
360-degree system to serve clients
668mm
3Q 2022
FY 2020
100%
3Q 2022
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