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4. Key indicators vs System HSBC Mexico vs Total System Non Performing Loan ratios in retail products better than market Non Performing Loan ratio % Wholesale Non Performing Loan ratio % 2.8 2.3 2.1 2.2 1.2 1.3 JUN17 JUN18 Total Banking system JUN17 HSBC Mexico JUN18 Retail Non Performing Loan ratio (excl. Mortgage) % 4.6 4.4 4.3 3.7 2.7 2.1 JUN18 JUN17 HSBC Mexico JUN18 JUN17 Total Banking system Mortgage Non Performing Loan ratio % 2.6 2.6 1.2 1.0 JUN17 JUN18 JUN17 JUN18 Total Banking system HSBC Mexico JUN17 JUN18 Total Banking system JUN17 HSBC Mexico JUN18 Source: CNBV, figures under MX GAAP NPL: Non Performing Loans 22 222

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