Investor Presentaiton
Appendix 13
Glossary
ADB
Asian Development Bank
ESG
Environmental, Social and Corporate Governance
ΑΙ
Artificial Intelligence
FTE
Full-time Equivalent
GHG
Greenhouse Gases
AML
Anti Money Laundering
IFC
ΑΡΙ
Application Program Interface
International Finance Corporation
IOT
Internet of Things
ASEAN Association of Southeast Asian Nations
ITS
Internet Trade Service
B20
Business 20
NPS
Net Promoter Score
B2B
Business-to-business
RCEP
Regional Comprehensive Economic Partnership
B2C
Business-to-consumer
RF
Receivables Finance
CAGR
Compound Annual Growth Rate
RWA
Risk-weighted Asset
Comprehensive and Progressive Agreement for Trans-
CPTPP
Pacific Partnership
SCF
Supply Chain Finance
DC
Documentary Credit
SLA
Service-level Agreement
ECA
Export Credit Agency
STP
Straight Through Processing
EPC
Energy, Procurement and Construction
WTO
World Trade Organization
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