Global Wealth Management Overview
Tangerine
Canada's Leading Digital Bank
Medium Term
Objectives
+15% +6%
Earnings Deposits
CAGR
CAGR
#1
Maintain #1 Client
Experience Position
Results
Our
Approach
#1
Digital Bank in
Canada
Tangerine continues to see momentum as it evolves from being a Savings Bank to an Everyday Bank
+39%
New Client Onboarding via Mobile
+29%
New Client
Growth Y/Y
+13%
Deposit
Growth Y/Y
No.1
Client Satisfaction
among Mid-Sized
Banks in 2020 for the
9th year in a row
+15%
Digital Client
Engagement
Y/Y
YTD
+14%
Digital Transaction
Growth
Y/Y
Product Innovation
Broaden asset and payments
portfolios to deepen Client
relationships and
drive earnings growth
Client Experience
Maintain industry-leading
position in Client Experience
through
best-in-class onboarding
and servicing.
Strategic Partnerships
Leverage partnerships with
Raptors, MLSE and FinTechs to
broaden our reach, deliver
innovative solutions and drive
client growth.
'Tangerine received the highest score among midsize retail banks in the J.D. Power 2012-2020 Canada Retail Banking Satisfaction Studies of customers' satisfaction with their primary bank. Visit
jdpower.com/awards..
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