Investor Presentaiton

COVID-19 response and lessons Successful transition to teleworking while continuing operations RI one of a handful of states that continued regular field investigations/inspections in 2020 Across DEM's major permitting programs, permit volume has increased 33% since FY15 Comparing 2019 to 2020: • Open records requests held steady at close to 2,000 per year. DEM's Permit Application Center met all APRA deadlines in 2020. Slight decrease in OC&I inspections and monitoring. Slight increase in LUST investigations. All OWTS permitting held steady. Records online! • Increases in permitting for RIPDES, Freshwater Wetlands, and Water Quality Certifications 4

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