New Business Organisation

BNP PARIBAS Refocused and Reintegrated Branch Model Current BNL Model Retail & Private Division Operations Division Branch Zone Branch Manager Head of tellers Small Business relationship managers Mass market sales- people Affluent relation- ship manager Tellers Target Model Retail & Private Division Branch Groups Small Business relationship managers Tellers Branch Manager Individuals Segment A Relat. Manag. Individuals Segment B Relat. Manag. Reception BNL Grupp BNP PARIBAS Strengthen the role of Branch Manager Develop an integrated team culture within the branch Retail Banking in Italy 62 62

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