Investor Presentaiton

Financial Highlights Profitability €1.1bn €14.1bn New Lending 11% increase vs 2016 Underlying profit before tax of €1,078m; increased NIM to 2.29% Tracker charge of €170m classified as non-core • New Irish mortgages; growth of 41% and market share increased to 27% Strong commercial pricing discipline maintained Asset Quality 8.3% NPES reduced by 31% to 8.3% of customer loans Capital 13.8% Strong CET1 ratios 11.5c per share Dividend €124m NPEs reduced by €2.9bn to €6.5bn; Impaired loans reduced by 35% Reversals reduced the impairment charge to €15m (2bps) Organic capital generation of 140bps Pension volatility materially reduced Modest IFRS 9 transition impact of c.20bps Dividends will increase on a prudent and progressive basis Over time, will build towards a payout ratio of around 50% of sustainable earnings Bank of Ireland Group 4

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