Investor Presentaiton

Chola • Enter a better life ERM as Value Centre in Business Processes ERM works with business teams on the overall customer life cycle management Active portfolio . Identifying segments & channels risk profiles management and prioritization for collection efforts murugappa Underwriting models to optimally onboard risk and price appropriately BETTER ON Customer retention strategies ERM team actively engages with the product teams for assessing risk reward trade-offs and other initiatives 77

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