ANZ 2022 Full Year Results
ANZ 2022 Full Year Results
ANZ PLUS ALREADY DELIVERING
LAUNCH
Strong momentum in customer acquisition and customer engagement
Customer acquisitions', '000s
Total FUM', $m
ANZ Plus; drive
customer
76
70
32% NTB share of
1,250
60
customers onboarded
1,000
growth and
50
40
750
increased
30
500
customer
20
250
engagement
10
0
0
Mar Apr May Jun Jul Aug Sep Oct
Customer acquisitions by age group¹
36-50
26%
1. March 2022 to 25 October 2022
Of customers with funded account at 30 September 2022
2.
3.
Rolling 3 month average score for 'Join' episode
51+
23%
45%
of customers have
set up saving
goals²
Mar Apr May Jun Jul Aug Sep Oct
Average balance per customer', $'000
20
15
+46
NPS score³
18-25
10
<18
21%
26-35
24%
5
0
Mar Apr May Jun Jul Aug Sep Oct
1,700+
releases have been
deployed to ANZ
Plus production
since March
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