Q1 2014 Trading Results and Financial Overview

Strategic Priorities Canadian Banking International Banking Global Wealth & Insurance Global Banking & Markets • Deepen existing relationships within targeted customer segments Build on the strength of our expertise in payments • Leverage commercial banking platform to achieve greater market penetration •Extend ING Direct's "savings" value proposition to meet the banking needs of self-directed customers • Leverage expertise in key markets with a focus on becoming the primary bank to our customers ⚫ Optimize our operating model to maximize efficiency to best serve our customers ⚫ Make it easier for our customers to do business with us ⚫ Drive growth and scale in our priority regions of Latin America and Asia ⚫ Focus on acquiring and building loyal and profitable client relationships ⚫ Expand international capabilities in key wealth and insurance businesses Continue to build scale in global asset management ⚫ Drive growth in Global Transaction Banking through integrated cash management, payments and trade finance solutions • Strengthen customer relationships and product capabilities to enhance profitability Optimize our coverage model to drive cross-sell • Grow our business in regions that capitalize on the Bank's existing geographic footprint Financial Review Scoti You' Sean McGuckin Chief Financial Officer 5 Scotiabank Scotiabank 3

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